Privacy and Cookies Policy

Last Updated: March | 2025

Africahope Ministry and Society values your privacy. This Privacy and Cookies Policy explains how we collect, use, store, and share your information when you visit our website and interact with its features.

1. Information We Collect

1.1 Personal Information

We collect the following information when you voluntarily provide it through forms on our website:
• Name
• Email address

This information is used for:
• Responding to your feedback or inquiries
• Managing subscriptions to our newsletter or other updates

1.2 Location Information

We use your approximate location (based on your IP address) to enhance your user experience, such as displaying the correct time zone for our availability. This information is stored locally in your browser as a cookie and is not shared with or stored on our servers.

1.3 Automatically Collected Information

When you visit our website, third-party tools may automatically collect certain information to improve your experience and ensure our website functions properly:

• Hosting and Performance Data: Our website is hosted on a reliable third-party service, which may collect data such as your IP address, browser type, and pages visited. This information is used to monitor performance and optimize your experience.
• IP address: Browser type and operating system interactions with animations or visualizations (e.g., clicks, scrolls)

2. How We Use Your Information

We use your information for the following purposes:

• Personalized Experience: Tailoring the content you see.
• Communication: Sending newsletters, responding to feedback, or providing updates.
• Analytics: Improving website functionality and understanding engagement with our features.

3. How We Store Your Information

• Name and Email : Collected via forms and processed securely through secured server services; These details may be stored in our systems for record-keeping.
• Cookies : Location data is stored locally on your device in the form of a cookie. We do not have access to this information.

4. Sharing Your Information

We do not share your information with third parties unless explicitly requested by you. However, third-party integrations on our website (e.g., embedded maps) may collect data as per their own privacy policies.

5. Cookies

Cookies are small data files stored on your device to enhance your browsing experience. Our website uses cookies to:
• Store your time zone preferences
• Monitor website performance and analytics
• Enhance user experience

5.1 Managing Cookies

A cookie popup is available on our website to inform you about cookie usage. However, users currently cannot reject cookies. If this is a concern, you can disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Your Rights

Depending on your location, you may have the following rights:
• Access: Request a copy of your personal information.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request that we delete your personal information. To exercise these rights, please contact us at africahope@gmail.com.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe a child’s information has been collected, please contact us immediately.

8. Security

We prioritize the security of your information and implement the following measures:
• Encrypted connections (HTTPS) to protect data during transmission
• Secure authentication for administrative accounts
• Regular software updates and dependency checks
However, no method of transmission or storage is completely secure. If you suspect a data breach, please notify us immediately.

9. FAQ : Frequently Asked Questions

I. How is my location determined and used?
We use your IP address to estimate your location. This helps us display relevant time zones for your convenience, such as showing when our services are available. We do not store or share this information—it remains a cookie in your browser.

II. Can I opt out of cookies?
Currently, our website does not provide an option to reject cookies. However, you can disable cookies through your browser settings. Be aware that doing so may affect your experience on our site. We are exploring ways to offer more control over cookie preferences in the future.

III. What happens to my name and email when I submit a form?
Your name and email are sent securely to our email service provider, Mailgun, where they are processed to send feedback or subscription updates. This data may be stored by Mailgun and us for record-keeping purposes.

IV. How do I request deletion of my data?
If you wish to delete your name and email from our records, please contact us at africahope@gmail.com. We will process your request promptly.

V. Are children’s data treated differently?
Our website is not intended for children under 13. We do not knowingly collect information from children. If you believe a child’s data has been collected, contact us immediately at africahope@gmail.com.

VI. What data do embedded maps collect?
Embedded maps on our website may collect usage data as per the policies of the third-party provider. For more details, please refer to the privacy policy of the embedded map provider.

VII. Are there plans to collect more data?
Yes, we may collect aggregated, anonymized analytics data in the future to improve user experience and site performance. Any new data collection practices will be disclosed here.


10. Disclaimer : Planned Changes and External Service

We are actively exploring ways to collect aggregated and anonymized analytics data to better understand user behavior and improve our website. These features are not currently active, but we will update this policy before implementing them. Our website includes third-party integrations, such as Netlify reports and embedded maps. While we do not control the data they collect, we encourage users to review their respective privacy policies.

11. Future Updates

We may update this Privacy and Cookies Policy as our practices evolve or as required by law. Significant changes will be communicated via the website or email, where applicable.

12. Questions and Contact

For questions about this policy or how your data is handled, contact us at: africahope@gmail.com